The word “audit” is no better than a nightmare for many service providers. Everyone wants to avoid getting audited, and it is one of the reasons why many service providers choose to stay unregistered so they can stay away from auditors. But little do they know; audits are actually incredibly beneficial for them.
NDIS conducts audits to ensure the quality of services provided to the participants. As service providers, you ought to deliver high-quality services and comply with the rules set by the Commission. But it is easier said than done. Many service providers fail to do these things, and there’s no other way to help them keep their business in check. With NDIS audits, you can identify any hidden problems in your business and try to solve them. Remember that NDIS audits don’t aim to make your business fail, it aims to help you prosper.
Here are some ways that you can benefit from the audits.
You might have become an NDIS provider with the basic knowledge of the program, but you will need to dive deeper into the policies and standards of the Commission to really become the best in the business. There’s a high chance that you might not bother to understand the program as well, if not for audits. NDIS audit forces you to understand the policies so you can build compliance and pass your audit. Understanding the scheme can only bring more success to your already good business. You can serve the participants well and help them understand their rights and responsibilities.
One of the biggest reasons why audits are conducted is to ensure that your organisation does not engage in any non-compliant activities. As a service provider, you are supposed to follow the policies and remain compliant. Imagine there’s a non-compliant activity recorded in the documents that you probably missed; NDIS verification audits will help you identify those activities and help you set things right. You can identify the mistakes that you missed and avoid them next time. We know it isn’t easy to run an NDIS business; hence, NDIS audits can be a significant help to stay compliant.
No one is perfect, and every business has its shortcomings. You might not want to believe it, but there must be some things that you lack without knowing about them. NDIS audits can help you identify those shortcomings that are generally hidden from you. Understanding your shortcomings can help you work on them and become a better choice for your clients and support workers. If you take NDIS audits seriously, you can use them to build a more dependable business for the participants.
You might want to renew your registration under NDIS, and nothing can work better in your favour than a successful audit. The Commission will see if your previous audits were a success or not. And if you didn’t get that many major non-conformities, it will be easier for you to get a renewal.
Audits are often considered stressful, and it is understandable why some service providers will think that way. If you have engaged in non-compliance activities, it is normal to be worried about this because you will have to answer the authorities. However, it is never too late to make things right, especially when NDIS wants to help you improve your services. Take this opportunity and make the most out of it. Audits can help you in many more ways, but most importantly, they help you stay compliant with the policies of the program, which is beneficial for you in the long run.
If you want to know anything about NDIS verification audits or anything else related to NDIS audits, reach out to Fronto Advisory. Their team of professional and experienced advisors will help you get a hold of your business and make the most out of your NDIS audits.