With any start up or small business the goal is to grow as quickly as possible. Time is money, as the saying goes, which is why hiring a receptionist is high on the list of things to do as it allows you to focus on growing the company and not spending your time answering calls. The problem with this is that it can be a huge expense for your business early on. This is where answering services for small businesses comes in. So, what are they and how can they help?
What can an answering service do for you?
First and foremost, they can take the pressure off you having to answer all the phone calls that your business is getting. It also means you have the support and help you will need to be able to grow your business without having the normal issues of having to find office space for a receptionist and the costs involved with setting up a workstation, computer, phone line etc for them. Then there is the hassle of having to recruit someone to work for you, having to deal with and pay agencies, handling interviews and hoping you have hired the right person. With an answering service all this stress it taken away from you, they have already done all the hard work for you, they have the set up, they have the staff, and they are already trained to cover your needs. The best part is that it is much cheaper than you might think.
They don’t just answer and transfer calls though, they follow the instructions that you provide so that they are handling calls the way you want them to and in a professional way. With this service you don’t need to worry about missing important calls or potential leads, they will always be answered and dealt with. One other benefit to small businesses is that you don’t have to worry about holidays or illness, this is something that can be a nightmare to deal with when you are a small business. With an answering service you never have to worry about that as your calls are always covered. Gone are the days of phones ringing off the hook, missing out on deals, and your customers getting frustrated with the lack of service.
If you are a small or new business, there is no reason not to look into an answering service. It is cheaper that hiring an employee, it saves money on the setup, it even can make you money as you won’t miss out on any new potential customers. So, start looking into one today and see the benefits yourself.